CORONAVIRUS INFORMATION FOR PATIENTS
Updated: March 2021
CORONAVIRUS / COVID VACCINE
While COVID vaccinations commenced in Australia on Monday 22 February, the COVID vaccine is not currently available in General Practice.
This means that you cannot book your COVID vaccination at your local doctors at this point in time.
The government has set up vaccination clinics at hospitals in each state and territory, and in aged care and disability care facilities across Australia. The first people to receive the vaccines will be priority groups who are at a higher risk of COVID-19. The COVID-19 vaccination eligibility checker is a questionnaire that can help you to understand when the vaccine will be available to you. Visit https://covid-vaccine.healthdirect.gov.au/eligibility
Visit health.gov.au website for the most up to date information about when and where the vaccine will be available.
There are no waiting lists at present.
Currently practice consultations are conducted either by a bulk-billed phone or video consultation (Telehealth) or a face to face visit if well.
Face to face visits can be booked online or through Reception if you are unsure what type of appointment you need so we can book you appropriately.
If you have a valid Medicare card and have seen a GP at our practice in the previous 12 months, feel free to book a Telehealth consultation online. For a smooth consultation aim to book with your usual GP.
Please read our signs before entry as this information is often updated.
Fees: Telehealth services are generally bulk-billed (if it is a Medicare allowed service). You may be asked to attend the practice if you are well and Telehealth is not appropriate for your situation.
Face to face: Some services still require payment – please ring Reception to check if you are unsure.
- You do not have a concession card
- Medicals, Travel, or insurance paperwork
- Some Procedures or treatment room services like private immunisations or vaccinations
- Workcover (whilst your claim is pending)
To keep our practice free from infection
YOU MUST NOT ENTER if you, or someone with you, has any of the following symptoms, no matter how minor:
- Nausea, Vomiting, Diarrhoea
- Sore ears, Sore throat
- Sniffle, Cough
- A recent negative Covid test
- Or you think you have asthma or a possible allergy
Although not every illness is Covid, we have unimmunised and immunocompromised patients attending so it is important they avoid infection. Also if a health worker becomes ill they must stop working, have a Covid test and stay home until results are back (and they are well). This is disruptive to every patient booked with that doctor.
We strongly recommend everyone over 6 months have a Flu vaccine this year and to have it as early as possible.
This will provide protection for you from the common influenza strains, reducing the chance of getting infected with COVID-19 and the Flu at the same time which could be very serious.
We also want to reduce the burden of influenza in the community to help reduce hospital admissions for the flu in case there is a surge in COVID-19 cases requiring hospitalisation. It may be worth having a booster after 3-4 months if there is a surge of influenza later in the year.
Robina Town and Easy T Medical Centres have a good supply of both private and government vaccines for our patients.
This year both the Private and Government flu vaccines cover four strains of flu. You are eligible for a Government flu vaccine if you meet certain age and Medical criteria. If you are over 65 your vaccine is 'supercharged'. Check your eligibility for a free flu vaccine here. Private flu vaccines are currently available for $20 each.
OTHER PRACTICE INFORMATION
If you are attending an appointment please immediately use our antibacterial hand gel.
AFTER that you can check in via the kiosk screen or through Reception.
To maintain social distancing please come by yourself or if the patient is a child with one parent or carer. We aim to have as few people waiting in the practice as possible. If you choose to wait please let a reception know and they will message your doctor.
PRACTICE GOOD HYGIENE AND INFECTION CONTROL: Regularly wash your hands or use hand sanitiser. Avoid touching your eyes or mouth after touching external objects such as stair rails, shopping trolley handles etc. Wearing gloves will not protect you from infection if you touch your face (or items you will later touch with bare hands) whilst wearing them. Remove or adjust your mask using the ear pieces, don’t touch the front of the mask or you may be spreading infection.
These 4 websites offer reliable, up-to-date information to keep health professionals and the community informed of the latest Coronovirus (Covid19) updates: