Now it’s even easier to book online!

Robina Town and Easy T Medical Centres have switched to HotDoc, a new way to book online. We’re confident you’ll find the new online booking process simple to use, convenient and time-saving.

Some of the benefits of using HotDoc:

  • Easily book appointments for family members
  • Select your preferred doctor and clinic and make bookings with less clicks
  • Book using our website from a computer or laptop
  • Download the app and book appointments using your tablet or smartphone

The HotDoc system is automated and sometimes appointments can be rejected. If this is an issue or you are unsure whether or not an appointment has been booked, you can check out our frequently asked questions for advice or phone the practice and we will help.

Online Bookings are best for standard, 10 minute appointments such as minor illnesses, coughs and colds, sickness certificates, repeat prescriptions and follow up appointments.

What can’t be booked online:

  • Complex or multiple issues
  • Skin excisions or surgical procedures
  • Centrelink/Insurance documents
  • Workcover or other Medicals
  • Postnatal checks
  • Cervical Screening Test
  • Counselling
  • More than one family member to be seen
  • Appointments that also need the nurse, e.g. dressings, vaccinations, child health checks, ECG’s, spirometry, ear syringing.

If you have any questions about HotDoc our friendly team will be happy to help, please phone us on 5578 9000 or chat to us at the Reception desk at either practice.